In this conversation, John Brink and Barbara Turley discuss the common challenges faced by business owners, particularly the need for hiring staff to overcome growth plateaus. They explore the role of virtual assistants in alleviating operational burdens, allowing entrepreneurs to focus on strategic growth. The discussion also emphasizes the importance of effective leadership and communication in scaling businesses, as well as personal journeys of overcoming challenges and finding purpose in entrepreneurship.
Key Points in the Conversation with John Brink of the
On The Brink Podcast:
- Operational frameworks and delegation are crucial for growth
- How virtual assistants can provide cost-effective support for businesses
- Effective leadership requires continuous skill development
- Why communication is key to successful leadership and team dynamics
- How feedback mechanisms can improve organizational culture
- The importance of personal experiences in shaping our understanding of business challenges
- Scaling requires a balance between delegation and involvement
- Why effective communication is crucial for personal and professional growth
- Cultural awareness is essential in global business interactions
- How hiring for potential and communication skills is more effective than experience alone
- Listening is a key component of effective speaking and leadership
Key Takeaways:
“If you don't operationalize properly and you don't get the right organizational people stack going, like a lot of people forget that one of the most expensive assets in any business is your people and yet we're burning their time, their energy, their brain power with spending half of their day sometimes doing stuff that could be process mapped and delegated to a great team of support assistants”
"A lot of companies are trying to hire for experience and I go, you know, what experience is fine. But actually if you hire for ability to communicate, understanding someone's learning style, then you can actually train and mentor that person to be the best version of themselves that you can find"