Barbara Turley’s mission is to eradicate business overwhelm and remove the friction that stunts growth by helping clients to optimize their operations using offshore teams of virtual assistants, clever automations and streamlined processes.
The Virtual Hub makes this happen every day through virtual assistants who can aid with digital marketing, social media and administrative support plus consultants & system architects who optimize platforms and processes for growing businesses.
The Virtual Hub is a virtual assistant company with the added advantage of an operational efficiency consulting and implementation team. Rather than doing business “the usual way,” they actually create their own virtual assistant successes (and yours) through deep training programs (including software like Hubspot and Ontraport) as well as ongoing career development and customized coaching to best serve each of their clients.
Barbara proudly wears the label of Founder and CEO at The Virtual Hub as well as the titles wife and mom.
Key Points in the Conversation with Hanna Hasl-Kelchner of the Business Confidential Now Podcast:
- Types of projects ideal for outsourcing to virtual assistants
- How to find the right virtual assistant
- Communication challenges when working with virtual assistants
- Creating an operational framework and communication plan to ensure smooth workflow with virtual assistants
- Handling transitions when a virtual assistant
- Significance of having strong systems and processes in place within the business
Key Takeaways:
“It’s important to identify what are those things that have to be done repeatedly. It’s the easiest place to start. And then once you go through the tedium of creating a process map and testing it out with your VA, and making sure that everyone’s clear, then you delegate that process and you define and you set the update schedules, the deadlines, and how this is going to be done. That’s not micromanaging. That’s actively managing somebody and helping them to be successful in their role, and only then do you let them do it if they’re in an assistant role”
“At the end of the day, a business is actually a machine, and a machine needs to be made up of systems and processes and the stronger that your systems and processes are, the easier it is for you to transition people in and out of those types of roles very quickly and very seamlessly”